Job Description

Human Resources Specialist

Job Summary

Performs clerical administrative tasks and focuses closely on credit union employees. Processes employee payroll, recruitment, and benefit administration under general direction of the HR Manager. Answer phones, emails and IM’s, E-File documents, enter and keep data up to date in vendor portals and HR systems. Process applicant flow and other related tasks in support of hiring initiatives. Work closely with the HR Manager coordinating all employee recognition programs and initiatives.

Supervisory Responsibilities

  • N/A
Salary Range- $23.80-$29.76/HR
Required Skills/Abilities
  • Highly organized with excellent time management skills with a proven ability to meet deadlines in a hybrid position.
  • Flexibility to travel to a Zing facility on a planned schedule or last-minute basis.
  • Ability to handle delicate HR matters with tact, professionalism, patience, empathy, and discretion.
  • Critical thinking skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite programs and related software. Strong computer skills with the ability to quickly learn and leverage a multitude of programs and portals accessed daily in the HR department.
  • Takes the initiative to expand knowledge of changing HR regulations and requirements.
  • Proven ability to maintain the utmost level of confidentiality and to work as an unwavering proponent and advocate of the credit union’s & the Department’s Brand, Mission and Goals

Duties/Responsibilities

  • Prepare and input payroll under general direction. Prepare reports for submission to benefit carriers and the accounting department for payment and balancing.
  • Administer benefit plans for the credit union: enrollments, terminations maintenance, cobra, billing and payroll deduction updates under the general direction of the HR Manager.
  • Process employee paperwork, creating and maintaining personnel files, process changes, prepare communications and update systems timely and accurately.
  • Input data to all HR systems and programs; including but not limited to NMLS, HCM/payroll, Employee Intranet, Compensation, Benefits portals and governmental sites as directed by Management.
  • Perform functions related to new hire and term processing. Process posting, promote and collect applications, screening, scheduling as needed, and applicant tracking. Perform New hire intake, and related tasks and complete all duties related to employee term processing.
  • Assistance with Affirmative action maintenance and tracking program.
  • Prepare and draft updates to forms, systems and databases managed under the direction of the HR department.
  • Prepare tasks related to COBRA and FMLA, SAFE Act and other regulatory requirements as directed by HR Manager. Maintain a good working knowledge of the regulations.
  • Participate in and assist with coordination of employee appreciation activities.
  • Performs other related duties as needed or required to ensure organizational and departmental objectives are met.

Supervision Given and Received

Performs tasks under the general supervision of HR management.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Skills/ Knowledge:

Effective verbal and written communication skills. Accuracy. Computer literacy in Word, Excel, and Outlook and the ability to adapt to all HR related systems. Ability to converse with and provide directions to employees from all levels of the credit union regarding HR guidelines, procedures, payroll, and benefits.

Language Ability

Ability to read and interpret documents such as but not limited to the employee handbook, benefits guide, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to speak effectively before external auditors, members, and employees of all levels of the organization.

Math Ability

Ability to work with mathematical concepts as applicable to the position. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Daily responsibilities are simple in nature, requiring some analysis or research to determine the best solution. Role requires job/industry-specific training and may require practical application for competence. Works within existing procedures and structured work assignments.

Organizational Authority

Has little or no noticeable authority to make decisions that could impact overall organizational goals and/or objectives. The impact of the job would affect the service or benefit an individual employee would receive. Does not have budgetary responsibilities and is not authorized to make decisions that would commit or jeopardize company assets. Moderate supervision and inspection of work. Errors require minimal research to detect and resolve. Policies and procedures limit the potential for a mistake. Loss of time is the greatest concern with minimal financial losses

Interpersonal

Motivating or influencing others is a material part of the job. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. The role requires a significant level of trust or diplomacy.

Independent Judgement

Procedures, job standards, and specific policies heavily restrict the role's independent decision-making. Little or no latitude for discretion. Decision-making is limited, requiring the role to receive instruction and guidance from more senior roles.

Computer Skills

· Proficient with Microsoft Office Suite or similar software programs.

· Ability to learn and apply computer skills needed to work within a diverse range of HR department systems and vendor sites.

Certificates and Licenses

PHR preferred but not required

Education

(1) A two-year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program

Experience

One year to three years of similar or related experience.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In the event the incumbent is equipped for and expected to work remotely, the requirements specified in the Remote Work Agreement will apply.

Physical/Environmental

Essential duties are performed in a general office work environment and prolonged periods sitting at a desk, and working on a computer, completing paperwork, or using computers, calculators, copiers, fax machines and other business office machines and equipment. Essential duties may also involve occasional kneeling, squatting, bending, walking, crouching, stooping, and lifting to 20 pounds to move or stack credit union files and records. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: Remote work staff must have available a home workspace that meets the physical/environmental/safety and security requirements of the role. Refer to the remote work agreement regarding the requirements of the remote workspace.

Accepting Applications until position is filled
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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